"Evaluation Kit RE01 1500KB" connection error

I have purchased "Evaluation Kit RE01 1500KB" and am trying to run the sample program according to the quick start guide.

When I connect to a PC via USB and try to debug with IAR Embededd Workbench, an error like the image appears. (I tried 4 times, but I couldn't get the CPU status.)

The emulator is not used, but the built-in J-Link OB is used.

I'm sorry for the introductory question, but thank you.

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